Shipping Policy

Order Processing

Every GrowSteady order is checked, packed, and prepared with the same care we put into the formula itself. Orders are processed within 1-2 business days of purchase. Processing includes verifying your order details, quality-checking the product, and preparing it for handoff to our shipping carrier.

Orders placed on weekends or holidays begin processing the next business day.

Shipping Time

Once processed, orders ship out within 3-5 business days. You'll receive a confirmation email with tracking information as soon as your order leaves our facility, so you can follow it the rest of the way.

Total estimated time from order to shipment: 4-7 business days. Delivery time after shipment depends on your location and the carrier's own transit times.

Business Days

Business days are Monday through Friday, excluding federal holidays. Orders are not processed or shipped on Saturdays, Sundays, or holidays.

Order Tracking

Once your order ships, you'll receive an email with a tracking number and a link to follow its progress. If you don't see this email within 5 business days of placing your order, check your spam folder first, then reach out to us — we'll track it down.

Shipping Delays

Occasionally, factors outside our control — severe weather, carrier delays, high-volume periods — can affect delivery timelines. We'll do our best to notify you if we're aware of a delay affecting your order.

Questions About Your Order

If your order hasn't arrived within the expected window, or something looks off with your tracking, contact our support team with your order number and we'll look into it right away. We'd rather sort it out fast than have you stuck wondering.